HVAC vertical ships one- or two-text qualification.
The HVAC industry prompt now extracts urgency, site type, system, and availability in the customer’s first reply so jobs reach the scheduler in one or two exchanges instead of four or five.
Changelog
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The HVAC industry prompt now extracts urgency, site type, system, and availability in the customer’s first reply so jobs reach the scheduler in one or two exchanges instead of four or five.
When a missed caller can’t be reached by text, CallPulse now places an AI-driven voice callback, qualifies the lead, and emails the ticket with the transcript attached.
Trial users now log in to /app to watch their recovered leads, dispositions, and weekly trend lines in one place, with the same Voice Fallback tile they see on /dashboard.
New customers now step through business name, forwarding number, and SMS-template confirmation in three short screens before reaching their dashboard.
The public FAQ page now emits the matching FAQPage JSON-LD so Google can surface the Q&A directly in search results for missed-call-recovery queries.
Analysts now see Booked, Voicemail, No-Answer, and Failed broken out inside the Voice Fallback tile so the recovered-jobs headline number is no longer averaged in with non-recoverable outcomes.
Every vertical now opens with a tuned SMS template and system prompt — including the new HVAC qualification flow — so the AI greets missed callers in the language of the trade.
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